Privacy Policy

Privacy Policy |West Ferry Marketing Tools

Effective Date: 30.08.2025

At Westferry Marketing Tool (a product of Westferry Tech), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

1. Information We Collect

When you use our services, we may collect the following:

  • Account Information: Name, email, company details, and payment information.

  • Usage Data: Information on how you interact with the platform (features used, campaigns sent, etc.).

  • Leads & Campaign Data: Contact lists, campaign messages, and other data you upload.

  • Technical Data: IP address, browser type, and cookies for security and analytics.

2. How We Use Your Information

We use the information collected to:

  • Provide and improve our CRM services (lead generation, email campaigns, CSV export, etc.).

  • Manage your account, subscriptions, and payments.

  • Communicate with you about updates, offers, or support.

  • Ensure compliance with anti-spam and data protection laws.

  • Analyze performance and improve user experience.

We do not sell or rent your personal information to third parties.

3. Data Security

We implement industry-standard security measures to protect your data against unauthorized access, disclosure, or loss. However, no method of transmission over the internet can be guaranteed as 100% secure.

4. Data Retention

  • We retain your account and campaign data as long as you maintain an active account.

  • If you close your account, we delete or anonymize your data within a reasonable timeframe, unless required by law to retain it.

5. Sharing of Information

We may share your data with:

  • Service Providers: Payment processors, hosting providers, and analytics tools, strictly for operational purposes.

  • Legal Authorities: If required by law or to protect our legal rights.

We never share your marketing lists with other clients or third parties.

6. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve platform functionality.

  • Track website usage and performance.

  • Personalize your user experience.

You can manage or disable cookies through your browser settings.

7. Your Rights (GDPR & UK Data Protection)

As a user, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to certain data processing activities.

  • Withdraw consent at any time.

To exercise these rights, contact us at sales@westferrytech.com.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 sales@westferrytech.com
📞 +44 1480 742240